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At Home Centre, we are committed to your satisfaction. If a product doesn’t meet your expectations, we will offer an exchange or refund its value provided it is returned within 14 days of the date of purchase, unused, in its original condition and accompanied by an original payment receipt.
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Returns will not be accepted on unwrapped bed linen and mattresses which have been removed from their original packaging.
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In the case of damaged or defective items, an exchange or refund will be offered only when a repair is not possible. If you open a package and discover that an item is damaged, please contact customer care immediately. Products damaged while being used do not qualify for repair, exchange or refunds.
If you have other questions, call Customer Care or send us your comments and suggestions through our feedback form.
